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Frequently Asked Questions

Attendee Information

The next event is happening 24-26 January 2024 at the Mandalay Bay Convention Center in Las Vegas.

Registration is open. Visit our registration page for information >>

Now more than ever, we know plans can change, so we offer flexible registration policies. You can feel comfortable planning ahead and knowing you can change or cancel plans later on. Register for the event early and your registration is refundable/transferable* until the early registration deadline expires.

*good on exhibits packages only. some package exclusions apply. see registration cancellation policies for details.

All attendees must register online before arriving onsite at the event to expedite the badge pickup process. If you must register onsite, there is a full registration desk to assist you with that process.

TISE will be distributing physical badges and lanyards at the event. All attendees should register online before arriving at the event so that you have the scan and print barcode for attendee registration on-site.

Please note there are new registration locations on-site for TISE. To expedite your on-site badge pickup, please view the instructions on how and where to print your badge once at the event.

In partnership with onPeak, TISE has secured discounted rates at a selection of Las Vegas hotels. Through onPeak, the event is able to offer you convenient and affordable options for your trip to The International Surface Event. onPeak is the only hotel provider endorsed by The International Surface Event and we encourage you to book through them early for the best selection, security, and price.

Worry free booking! Now more than ever, we know plans can change, so we offer flexible booking policies. You can feel comfortable planning ahead and knowing you can change or cancel plans later on. Reserve your preferred hotel today, and your stay is refundable until 5 days prior to arrival.

TISE has more education than ever at TISE. Your exhibits pass will give you full access to everything on the show floor including the full line-up of new TISE Theatres in the exhibit hall with content themed by SURFACES, StonExpo and TileExpo. as well as the TISE Live Demo Stage presentations. If you are interested in having your finger on the pulse on the industry by learning what is new and forecasted for the upcoming year, then take advantage of 1 of 16 PULSE Seminars occurring off the show floor with new convenient individual session purchasing options.

To view all the options, visit the education page.

If you are in need of a certificate of attendance for your sessions, please email the TISE Senior Content & Community Manager, Paul Treanor.

TISE is a year-round information source for the floor covering industry. Stay up-to-date with the industry and show by signing up here.

TISE launched the TISE Tv Network! Now industry professionals can source and purchase new product launches and innovations all year round. For information on viewing TISE Tv, visit the TISE Tv website.

Follow our social media sites for updates. Use the show social handle @TISEofficial (Facebook) and @TISEevents Instagram and Twitter) and tag #TISE2023 to join the conversation.

Exhibitor Information

Pricing depends on booth size, business type, member status, etc. You can view further information on exhibiting at The International Surface Event (TISE): SURFACES | StonExpo | TileExpo by visiting the Exhibit page.

For detailed pricing information, please contact your Account Executive.

We can help! We are dedicated to assisting you with a successful, profitable exhibiting experience. Contact one of our friendly Account Executives who will simplify the process for you.

Space draw is the process of assigning exhibitor booths to the floor plan. There is an onsite space draw, after which booths are placed on a first-come, first served basis. Companies who participate in the onsite space draw can take advantage of cost savings on booth rates and secure premium booth placement on the show floor.

Interested in exhibiting at TISE? Please contact your Account Executive for further information on booking your space.

Thank you for your interest in exhibiting at TISE! We encourage you to contact your Account Executive for detailed information on the show. Please visit the 'Contact Us' page here. 

You can also visit the Exhibitor Resource Center for information on exhibiting.

The purchase of your booth is for space only. Space includes:

  • One (1) 8' back drape 
  • Two (2) 3' side drape
  • One (1) booth label sign

You will need to make arrangements for carpet/flooring (required) and any furnishings you wish to have in your booth, at an additional expense.

Details can be found in the Exhibitor Resource Guide (ERG) located on your Exhibitor Dashboard. Access and more information is on this Exhibitor Resource Page.  You will need your company eCode to login. If you do not have your login information, please contact your account executive.

The Exhibitor Resource Guide (ERG) contains all the information about furnishings and services. You must log-in to your event dashboard with your login credentials to access the Exhibitor Resource Guide (ERG). Only exhibiting companies can log-in to view the ERG. To find your login credentials, contact your Account Executive.

Tip: Order booth furnishings early for discounted rates. Order furnishings early and online through Freeman for even more discounted rates.

General move-in information (dates & times) can be found in the Exhibitor Resource Guide (ERG). For login information, to access the ERG, visit the Exhibitor Resource page.

For specific move-in questions, including requesting an earlier move in or special assistance, please contact the TISE Operations Manager.

Exhibitor Registration is open. When Exhibitor Registration is open, a "Register Booth Personnel" button will appear on your exhibitor dashboard. Please note all exhibitor booth personnel must have a unique email address provided inside exhibitor registration confirmation.

Internet service is provided by the convention center and may be ordered through the Exhibitor Resource Guide (ERG). Sign into your exhibitor portal by using your login credentials to access the ERG on your exhibitor dashboard, access information is on our Exhibitor Resource page.

Sponsorships are a great way to stand out from the competition and are effective in driving more business to your company and booth.

The Sponsorship Menu can be located on the Book a Space page. Contact your Account Executive today.

If you can hand-carry your products in two trips or less, you are permitted to hand-carry items to your booth. Any devices containing wheels (such as dollies, suitcases, etc.) are forbidden.

General Information

The Mandalay Bay Convention Center offers both lot and garage parking for attendees and exhibitors driving to the show. Please refer to the Mandalay Bay Convention Center Parking Page on the Mandalay Bay Website.

The International Surface Event (TISE): SURFACES | StonExpo | TileExpo brings together buyers and sellers from all over the world to see the latest floor covering products, tools, services, and technologies. TISE also offers an unrivaled educational program and networking opportunities focused on increasing business opportunities and driving sales.

For safety reasons, children are not allowed on the show floor during exhibitor move-in and move-out. During normal show hours, persons 17 years old and under will be admitted only with parental supervision. Young children (infants being held or in a stroller) can be admitted without a badge.

All other children, regardless of age, require a badge. If they are not pre-registered, they must register for a complimentary badge on-site. THIS RULE IS STRICTLY ENFORCED. Persons 18 years old and over must register in order to receive a badge. Children who do not have a mobile device for their digital badge must go to registration customer service on-site to receive a badge ticket. This ticket is their admission into the exhibit halls during the event.

Spouses can register online as a regular attendee through the online attendee registration page. 

The Mandalay Bay Convention Center meets all ADA requirements. If you have a disability and need assistance with physical requirements, please call 708-498-2406.

Wheelchairs and scooters are available at all MGM Resorts hotels for a fee. To guarantee a wheelchair or scooter, please contact our Bell Desk at 702.322.8199

Solicitation of business by individuals who are not official exhibitors is not in the best interest of TISE attendees or exhibitors and is strictly prohibited. Show Management takes this matter very seriously and any individual who violates this rule will be asked to leave the show venue immediately without the right to receive any refund of fees.

Please report any such occurrence to Show Management immediately by calling the Show Office, 702.322.5525 or by email.

Housing Information

For updates on when housing is opening or for hotel options, please visit the Official Hotels page for further information.

Yes! onPeak is the official hotel vendor of The International Surface Event (TISE): SURFACES | StonExpo | TileExpo. Please be aware of other companies who claim to be affiliated with us; they are scammers and will potentially take your money without setting up real reservations. Please use caution when booking your hotel and car rentals.

Press Information

The TISE press office will be located in the North Convention Center near the TISE Education program. NOTE: Only qualified, registered members of the press/media will be allowed to access the press office. This is strictly enforced. 

All press must register online before arriving onsite at the event through the press registration portal.

Admission Criteria

To qualify for press credentials, you must be an editor, publisher, staff reporter, television camera crew, or industry analyst from any of the following news organizations:

  • Trade Publication    
  • Television Station    
  • Consumer Publication    
  • Newspaper    
  • National Publication    
  • National Newsletter    
  • Wire Service    
  • Radio Station    
  • Web Magazine

You do not qualify for press credentials if you are an advertising/sales rep or any non-editorial personnel; however, we welcome you at the show as a regular attendee.

Press Credentials

We require all qualified press to present a photo ID along with one of the following press credentials:

  • Business card from qualifying publication    
  • Listing of name and title on the masthead of qualifying publication    
  • A recent copy of by-lined article or newsletter    
  • Printout of home page [if a website writer]    
  • Freelance writers, artists or those without titles on their business card must have a letter of authorization on letterhead, from the editor of the publication for which you are writing or contributing to a story

Qualified, industry press members receive complimentary registration to The International Surface Event (TISE): SURFACES | StonExpo | TileExpo. Press may also attend any TISE produced education session if there is seating available. Qualifying press credentials can be found under the Press section of the website. Press members are encouraged to pre-register to receive all show information and updates.

All press members affiliated with a nationally or regionally recognized media outlet are welcome to attend TISE. As a member of the working press attending TISE, you have full access to (unless otherwise noted):

  • Exhibit Halls 
  • TISE Education Sessions
  • Press/Media Lounge
  • On-Floor Education/Demonstrations 

Contact the TISE Marketing Department or by phone at 972.536.6400 for the latest list of registered Press/Media.

Badges will need to be picked up at a registration desk in one of the registration areas onsite.

The Press/Media Lounge is located in the North Convention Center near the TISE Education program. 

Registration Information

If you need assistance with your registration, please call toll free (800) 331-5706 or email the Registration Customer Service department.

PULSE Seminars are sold by the seminar and you must register for each to attend. View the schedule of sessions on the TISE session page. For further assistance, call 972.536.6465 or e-mail Paul Treanor.

Yes, for data varification purposes, all registrations require a unique email address for each person registering.

You will enter your promo code on the profile page of the registration website. The area is labeled: Do you have a Promo Code?

As part of the TISE worry-free registration offering, exhibits pass registrations are refundable until the early registration deadline expires. All cancellations must be submitted in writing to [email protected] on or before the deadline date. If you are unable to attend you may send a substitute; substitutes must be in writing by the original registrant and can be made at any time prior to the start of the show. No refunds will be issued after the early registration deadline. 

A VISA letter is available to you on your registration dashboard once you complete your registration. For further information on VISA letters please visit the International Visitors section.

Registration Hours

Monday, January 22  – 7:00 am-5:00 pm
Tuesday, January 23 – 8:00 am-8:00 pm
Wednesday, January 24 – 7:00 am-5:00 pm
Thursday, January 25 – 8:00 am-5:00 pm
Friday, January 26 – 8:00 am-2:00 pm

Travel Information

Las Vegas offers a variety of transportation. For further information, please visit the Venue & Travel page.

Yes! We partner with a variety of airline and rental car companies to help make your trip to The International Surface Event (TISE): SURFACES | StonExpo| TileExpo as cost-effective as possible. Check the Venue & Travel page. section for a complete list of discounts available.

Yes! Take advantage of our complimentary shuttle system providing service between the Mandalay Bay Convention Center and some of the Official Hotels. Check the Shuttle Bus tab on our Venue & Travel page. for up-to-date details.

onPeak is the only official travel vendor that works with The International Surface Event (TISE): SURFACES | StonExpo | TileExpo. Some companies who claim to work with TISE are actually scammers who will take your money without getting you a real reservation- please use caution!

Review the TISE official vendor list here.