Frequently Asked Questions

Our commitment to your safety

TISE will be organized in accordance with Informa AllSecure, a detailed set of health and safety standards. The event will feature daily temperature screenings, face mask requirements, physical distancing, contactless registration, enhanced cleaning, and more.

Informa AllSecure, a set of rigorous health and safety measures to prioritize guest safety at trade events, will be implemented at TISE including mandatory face masks and temperature checks for all participants. Through this plan, The International Surface Event has also set specific operational protocols and communication strategies surrounding the event to include non-contact registration, physical distancing, enhanced cleaning, and more.

TISE will be organized in accordance with Informa AllSecure, a detailed set of health and safety standards. The event will feature daily temperature screenings, face mask requirements, physical distancing, contactless registration, enhanced cleaning, and more. For the full healthy and safety guidelines and more detailed answers on the frequently asked questions, please visit the health & safety FAQ page.

TISE has gone completely digital for badging onsite. This means, that you will not wear a lanyard or badge. Your entrance badge will be on your mobile device to access the showfloor and to be scanned for information from exhibiting companies. If you do not have a mobile device, please alert us inside registration on the personal details page and a customer service representative will contact you.

All attendees are being asked to wear a name badge. You may wear a company provided name badge.

Read more FAQ directly about non-contact registration procedures.

All Vegas hotels have implemented safety and health guidelines. Please visit the hotel website for each hotel's specific policies and guidelines. An example of one such measure can be seen here from MGM Resorts, presenting their Seven-Point Safety Plan.

Attendee Information

Yes, the TISE 2021 event is happening. Informa Markets, organizers of TISE, received approval from Nevada’s Department of Health and Human Services (DHHS) to move forward with its 2021 in-person edition of its event. The show is scheduled to be held June 16-18, 2021 at the Mandalay Bay Convention Center in Las Vegas.

Registration is open. Attendees wanting to be notified should complete the notify me form.

Worry free registration for 2021. Now more than ever, we know plans can change, so we offer flexible registration policies. You can feel comfortable planning ahead and knowing you can change or cancel plans later on. Register for the event now, and your registration is refundable/transferable* until 5 business days prior to the first day of the event.

*good on exhibits packages only. some package exclusions apply. see registration cancellation policies for details.

All attendees must register online before arriving onsite at the event due to new non-contact badging processes. 

TISE has gone completely digital for badging onsite. This means, that you will not wear a lanyard or badge. Your entrance badge will be on your mobile device to access the showfloor and to be scanned for information from exhibiting companies. 

All attendees are being asked to wear a name badge. You may wear a company provided name badge.

TISE has gone completely digital for badging onsite. This means, that you will not wear a lanyard or badge. Your entrance badge will be on your mobile device to access the showfloor and to be scanned for information from exhibiting companies. If you do not have a mobile device, please alert us inside registration on the personal details page and a customer service representative will contact you.

All attendees are being asked to wear a name badge. You may wear a company provided name badge.

In partnership with onPeak, TISE has secured discounted rates at a selection of Las Vegas hotels. Through onPeak, the event is able to offer you convenient and affordable options for your trip to The International Surface Event. onPeak is the only hotel provider endorsed by The International Surface Event and we encourage you to book through them early for the best selection, security, and price.

Worry free booking for 2021. Now more than ever, we know plans can change, so we offer flexible booking policies. You can feel comfortable planning ahead and knowing you can change or cancel plans later on. Reserve your preferred hotel today, and your stay is refundable until 5 days prior to arrival.

TISE has moved ALL education to the TISE show floor for the June 2021 event. Your exhibits pass will give you full access to everything on the show floor including the education. A version of CONVERGE sessions will be presented on the TISE Live Main Stage.

TISE automatically processes a certificate of attendance for all verified CONVERGE education attendees (you must have your badge scanned by the room monitor). Certificates will be available to download in your event dashboard online approximately 12 weeks after the event. If you need additional assistance, email the TISE Senior Content & Community Manager, Paul Treanor.

TISE is a year-round information source for the floor covering industry. Stay up-to-date with the industry and show by signing up here.

TISE launched the TISE Tv Network! Now industry professionals can source and purchase new product launches and innovations all year round. For information on viewing TISE Tv, visit the TISE Tv website.

Follow our social media sites for updates. Use the show social handle @TISEevents and tag #TISE2021 to join the conversation.

Exhibitor Information

Pricing depends on booth size, business type, member status, etc. You can view further information on exhibiting at The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo by visiting the Exhibit page.

For detailed pricing information, please contact your Account Executive.

We can help! We are dedicated to assisting you with a successful, profitable exhibiting experience. Contact one of our friendly Account Executives who will simplify the process for you.

Space draw is the process of assigning exhibitor booths to the floor plan. There is an on-site space draw, after which booths are placed on a first-come, first served basis. Companies who participate in the on-site space draw can take advantage of cost savings on booth rates and secure premium booth placement on the show floor.

Interested in exhibiting at TISE 2021? Please contact your Account Executive for further information on booking your space for 2021.

Thank you for your interest in exhibiting at TISE 2021! We encourage you to contact your Account Executive for detailed information on the show. Please visit the 'Contact Us' page here. 

You can also visit the Exhibitor Resource Center for information on exhibiting.

The purchase of your booth is for space only. Space includes:

  • One (1) 8' back drape 
  • Two (2) 3' side drape
  • One (1) booth label sign

You will need to make arrangements for carpet/flooring (required) and any furnishings you wish to have in your booth, at an additional expense.

Details can be found in the Exhibitor Resource Guide (ERG) located on your Exhibitor Dashboard.  You will need your company eCode to login.

The Exhibitor Resource Guide (ERG) contains all the information about furnishings and services. You must log-in to your event dashboard with your login credentials to access the Exhibitor Resource Guide (ERG). Only exhibiting companies can log-in to view the ERG. To find your login credentials, contact your Account Executive.

Tip: Order booth furnishings early for discounted rates. Order furnishings early and online through Freeman for even more discounted rates.

General move-in information (dates & times) can be found in the Exhibitor Resource Guide (ERG). Sign-in using your login credentials to access the ERG.

For specific move-in questions, including requesting an earlier move in or special assistance, please contact the TISE Operations Manager.

Exhibitor Registration wis open. When Exhibitor Registration is open, a "Register Booth Personnel" button will appear on your exhibitor dashboard. Please note all exhibitor booth personnel must have a unique email address provided inside exhibitor registration in order to receive their access badge due to new non-contact registration processed shown below.

TISE has gone completely digital for badging onsite. This means, that you will not wear a lanyard or badge. Your entrance badge will be on your mobile device to access the showfloor and to be scanned for information from exhibiting companies. If you do not have a mobile device, please alert us inside registration and a customer service representative will contact you.

All exhibitors are being asked to wear a name badge. You may wear a company provided name badge.


Internet service is provided by the convention center and may be ordered through the Exhibitor Resource Guide (ERG). Sign into your exhibitor portal by using your login credentials to access the ERG on your Exhibitor Dashboard.

Sponsorships are a great way to stand out from the competition and are effective in driving more business to your company and booth.

The 2021 Sponsorship Menu can be located on the Sponsorships page. Contact your Account Executive today.

If you can hand-carry your products in two trips or less, you are permitted to hand-carry items to your booth. Any devices containing wheels (such as dollies, suitcases, etc.) are forbidden.

General Information

TISE is held annually at the Mandalay Bay Convention Center located at: 3950 S Las Vegas Blvd., Las Vegas, NV, 89119

The Mandalay Bay Convention Center offers both lot and garage parking for attendees and exhibitors driving to the show. Please refer to the Mandalay Bay Convention Center Parking Page on the Mandalay Bay Website.

The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo brings together buyers and sellers from all over the world to see the latest floor covering products, tools, services, and technologies. TISE also offers an unrivaled educational program and networking opportunities focused on increasing business opportunities and driving sales.

For safety reasons, children are not allowed on the show floor during exhibitor move-in and move-out. During normal show hours, persons 17 years old and under will be admitted only with parental supervision. Young children (infants being held or in a stroller) can be admitted without a badge.

All other children, regardless of age, require a badge. If they are not pre-registered, they must register for a complimentary badge on-site. THIS RULE IS STRICTLY ENFORCED. Persons 18 years old and over must register in order to receive a badge. 

Spouses can register online as a regular attendee through the online attendee registration page coming 2021. 

The Mandalay Bay Convention Center meets all ADA requirements. If you have a disability and need assistance with physical requirements, please call 708-498-2406.

Wheelchairs and scooters are available at all MGM Resorts hotels for a fee. To guarantee a wheelchair or scooter, please contact our Bell Desk at 702.322.8199

Solicitation of business by individuals who are not official exhibitors is not in the best interest of TISE attendees or exhibitors and is strictly prohibited. Show Management takes this matter very seriously and any individual who violates this rule will be asked to leave the show venue immediately without the right to receive any refund of fees.

Please report any such occurrence to Show Management immediately by calling the Show Office, 702.322.5525 or by email.

Housing Information

Housing for TISE 2021 is open. Please visit the Official Hotels page for further information.

Yes! onPeak is the official hotel vendor of The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo. Please be aware of other companies who claim to be affiliated with us; they are scammers and will potentially take your money without setting up real reservations. Please use caution when booking your hotel and car rentals.

Press Information

The TISE press office will be located on the show floor for 2021. NOTE: Only qualified, registered members of the press/media will be allowed to access the press office. This is strictly enforced.

All press must register online before arriving onsite at the event due to new non-contact badging processes. 

TISE has gone completely digital for badging onsite. This means, that you will not wear a lanyard or badge. Your entrance badge will be on your mobile device to access the showfloor and to be scanned for information from exhibiting companies. 

All attendees are being asked to wear a name badge. You may wear a company provided name badge - or - we have provided a name badge prepopulated with your information through registration. You may print this name tag prior to coming to the event or print it onsite at any of the convenient self-serve name badge printing kiosks. If you would like a plastic name badge holder, TISE will have those available for you onsite.

Admission Criteria

To qualify for press credentials, you must be an editor, publisher, staff reporter, television camera crew, or industry analyst from any of the following news organizations:

  • Trade Publication    
  • Television Station    
  • Consumer Publication    
  • Newspaper    
  • National Publication    
  • National Newsletter    
  • Wire Service    
  • Radio Station    
  • Web Magazine

You do not qualify for press credentials if you are an advertising/sales rep or any non-editorial personnel; however, we welcome you at the show as a regular attendee.

Press Credentials

We require all qualified press to present a photo ID along with one of the following press credentials:

  • Business card from qualifying publication    
  • Listing of name and title on the masthead of qualifying publication    
  • A recent copy of by-lined article or newsletter    
  • Printout of home page [if a website writer]    
  • Freelance writers, artists or those without titles on their business card must have a letter of authorization on letterhead, from the editor of the publication for which you are writing or contributing to a story

Qualified, industry press members receive complimentary registration to The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo. Press may also attend any CONVERGE Education session if there is seating available. Qualifying press credentials can be found under the Press section of the website. Press members are encouraged to pre-register to receive all show information and updates.

All press members affiliated with a nationally or regionally recognized media outlet are welcome to attend TISE. As a member of the working press attending TISE, you have full access to (unless otherwise noted):

  • Exhibit Halls 
  • CONVERGE Education Sessions
  • Influencer Lounge (Press Suite)
  • On-Floor Education/Demonstrations 

Contact the TISE Marketing Department or by phone at 972.536.6400 for the latest list of registered Press/Media.

The Influencer Suite (Press Suite) is open to members of the press | media, as well as to speakers in CONVERGE. Badge credentials are required for entry.

Badges can be picked up in the Influencer Suite (for pre-registered only) or at attendee registration. Badges will NOT be mailed prior to the show 

Hours of Operation:

Tuesday, June 15 – 12:00 pm-5:00 pm
Wednesday, June 16 – 7:00 am-5:00 pm
Thursday, June 17 – 7:00 am-5:00 pm
Friday, June 18 – 8:00 am-12:00 pm

Registration Information

If you need assistance with your registration, please call toll free (866) 860-1975 or email the Registration Customer Service department.

You will not need to select classes when registering for the 2021 CONVERGE Education. For further assistance, call 972.536.6465 or e-mail Paul Treanor.

Yes, online registration requires a unique email address for each person registering.

In order to print your badge on-site, you will need your confirmation email (with barcode). The confirmation email is sent to the email address we have on file.

You may also download the free TISE mobile app, search 'Surface Event' in your app store.  A digital version of your registration barcode will be available there.

You will enter your promo code on the profile page of the registration website. The area is labeled: Do you have a Promo Code?

As part of the TISE worry-free registration offering for June 2021, exhibits pass registrations are refundable. All cancellations/substitutions must be submitted in writing to [email protected] on or before June 8, 2021. If you are unable to attend you may send a substitute; substitutes must be in writing by the original registrant and can be made at any time prior to the start of the show. The exhibits only fee is non-refundable. No refunds will be issued after June 8, 2021. Registration for the TISE Live Virtual Event | Vegas Edition is non-refundable/non-transferable.

During the registration process, you will be asked to enter your address information.  If the country is located outside of the United States, you will be prompted with a question asking if you need a Visa Initiation Letter.  If you click "YES", the system will walk you through creating the letter. You will receive an emailed copy when you complete your registration and a copy of the VISA letter will be posted on your registration dashboard. For further information on VISA letters please visit the International Visitors section.

Certificates of completion will be available 12 weeks after the show. You can access your certificate(s) by going to your MyEvent Dashboard (using the ID and password created during registration). Click on the 'LOG IN' Button in the upper right-hand corner of the website.  

Please Note: You will only be able to access the handouts for the sessions that you have registered to attend. For further assistance, call 562.458.9080 or email [email protected].

You can access handouts through The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo mobile app. You can download the mobile app online here.

Travel Information

Las Vegas offers a variety of transportation. For further information, please visit the Getting There & Around page.

Yes! We partner with a variety of airline and rental car companies to help make your trip to The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo as cost-effective as possible. Check the Getting There & Around section for a complete list of discounts available.

Yes! Take advantage of our complimentary shuttle system providing service between the Mandalay Bay Convention Center and some of the Official Hotels. Check the Shuttle Bus tab on our Getting There page for up-to-date details.

onPeak is the only official travel vendor that works with The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo. Some companies who claim to work with TISE are actually scammers who will take your money without getting you a real reservation- please use caution!

Review the TISE official vendor list here.