Frequently Asked Questions

Attendee Information

Please refer to the Registration Packages & Pricing page. If you need further assistance, please contact the Registration Customer Service department at (866) 860-1975 or by email.

The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo's CONVERGE Education program provides a lot of options for education. To change the education sessions you are registered for, log back into the MyEvent Dashboard using the ID and password created during the registration process and edit your registration. More detailed directions are included below:

  • Click on “LOG IN” (in the upper right corner of the site). 
  • Sign-in as an attendee by entering your email address and password (created when you registered for the event) or your last name and RegID. 
  • Click on the blue "Sign In" button.
  • Select "My Registration".
  • Scroll down and select "View Session/Event Information".
  • Click on the grey "Edit Information" button (in the burgundy bar).
  • You will see the "Registration Category" page first. Don't select anything on this page, just scroll down to the bottom of the screen and select the blue "Save Changes".
  • You will see the "Special Education Programs and Certifications" page next. Again, don't select anything on this page, just scroll down and select "Save Changes". 
  • The next page is the "Event Explorer" page. This is where you will select/edit your sessions. 
  • Scroll to the bottom of the screen and select the blue "Save Changes" button when you are done.
    For additional assistance, contact Registration at (866) 860-1975 or email.

TISE automatically processes a certificate of attendance for all verified CONVERGE Education attendees (you must have your badge scanned by the room monitor). Certificates will be available to download through your MyEvent dashboard approximately 12 weeks after the event. If you need additional assistance email The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo's Senior Content & Community Manager, Paul Treanor.

TISE offers savings and peace of mind in booking your hotel stay for the show by offering an Official Hotel program.

TISE works with onPeak, for all booking needs. Please visit our Offical Hotels page and contact onPeak for help on booking accommodations.

TISE is a year-round information source for the floor covering industry. Stay up-to-date with the industry and show by signing up here.

Follow our social media sites for updates. Use the show social handle @TISEevents and tag #TISE2021 & #mySURFACEstory to join the conversation.

Exhibitor Information

Pricing depends on booth size, business type, member status, etc.

You can view further information on exhibiting at The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo by visiting the Exhibitor Resources page.

For detailed pricing information, please contact your Account Executive.

We can help! We are dedicated to assisting you with a successful, profitable exhibiting experience. Contact one of our friendly Account Executives who will make the process easy and pain-free.

Space draw is the process of assigning exhibitor booths to the floor plan. There is an on-site space draw, after which booths are placed on a first-come, first served basis. Companies who participate in the on-site space draw can take advantage of cost savings on booth rates and secure premium booth placement on the show floor.

Interested in exhibiting at TISE 2021? Please contact your Account Executive for further information on booking your space for 2021.

Thank you for your interest in exhibiting at TISE 2021! We encourage you to contact your Account Executive for detailed information on the show. Please visit the 'Contact Us' page here. 

You can also visit the Exhibitor Resource Center for information on exhibiting.

The purchase of your booth is for space only. Space includes:

  • One (1) 8' back drape 
  • Two (2) 3' side drape
  • One (1) booth label sign

You will need to make arrangements for carpet (required) and any furnishings you wish to have in your booth, at an additional expense.

Details can be found in the Exhibitor Resource Guide (ERG) located on your MyEvent Dashboard.  Sign into your MyEvent Dashboard by using your company eCode.

The Exhibitor Resource Guide (ERG) contains all the information about furnishings and services. You must log-in to your MyEvent dashboard with your eCode to access the Exhibitor Resource Guide (ERG). Only exhibiting companies can log-in to view the ERG. To find your eCode, contact your Account Executive.

Tip: Order booth furnishings early for discounted rates. Order furnishings early and online through Freeman for even more discounted rates.

General move-in information (dates & times) can be found in the Exhibitor Resource Guide (ERG). Sign-in using your eCode to access the ERG.

For specific move-in questions, including requesting an earlier move in or special assistance, please contact: 
[email protected]
972.536.6464

Exhibitor Registration will open TBD 2021. Exhibitors can easily register and manage booth personnel through the MyEvent dashboard here. When Exhibitor Registration is open, a "Register Booth Personnel" button will appear on your exhibitor dashboard.

Internet service is provided by the convention center and may be ordered through the Exhibitor Resource Guide (ERG). Sign into your exhibitor portal by using your eCode to access the ERG on your MyEvent dashboard.

Sponsorships are a great way to stand out from the competition and are effective in driving more business to your company and booth.

The 2021 Sponsorship Menu can be located on the Sponsorships page. Contact your Account Executive today.

If you can hand-carry your products in two trips or less, you are permitted to hand-carry items to your booth. Any devices containing wheels (such as dollies, suitcases, etc.) are forbidden.

General Information

TISE is held annually at the Mandalay Bay Convention Center located at: 3950 S Las Vegas Blvd., Las Vegas, NV, 89119

The Mandalay Bay Convention Center offers both lot and garage parking for attendees and exhibitors driving to the show. Please refer to the Mandalay Bay Convention Center Parking Page on the Mandalay Bay Website.

The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo brings together buyers and sellers from all over the world to see the latest floor covering products, tools, services, and technologies. TISE also offers an unrivaled educational program and networking opportunities focused on increasing business opportunities and driving sales.

For safety reasons, children are not allowed on the show floor during exhibitor move-in and move-out. During normal show hours, persons 17 years old and under will be admitted only with parental supervision. Young children (infants being held or in a stroller) can be admitted without a badge.

All other children, regardless of age, require a badge. If they are not pre-registered, they must register for a complimentary badge on-site. THIS RULE IS STRICTLY ENFORCED. Persons 18 years old and over must register in order to receive a badge. 

Spouses can register online as a regular attendee through the online attendee registration page coming 2021. 

The Mandalay Bay Convention Center meets all ADA requirements. If you have a disability and need assistance with physical requirements, please call 708-498-2406.

Wheelchairs and scooters are available at all MGM Resorts hotels for a fee. To guarantee a wheelchair or scooter, please contact our Bell Desk at 702.322.8199

Solicitation of business by individuals who are not official exhibitors is not in the best interest of TISE attendees or exhibitors and is strictly prohibited. Show Management takes this matter very seriously and any individual who violates this rule will be asked to leave the show venue immediately without the right to receive any refund of fees.

Please report any such occurrence to Show Management immediately by calling the Show Office, 702.322.5525 or by email.

Housing Information

Housing for TISE 2021 is open. Please visit the Official Hotels page for further information.

Yes! onPeak is the official hotel vendor of The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo. Please be aware of other companies who claim to be affiliated with us; they are scammers and will potentially take your money without setting up real reservations. Please use caution when booking your hotel and car rentals.

Press Information

The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo 2021 Influencer Suite will be located in Islander D at Mandalay Bay Convention Center

NOTE: Only qualified, registered members of the press/media will be allowed to access the Influencer Suite. This is strictly enforced.

While pre-registration is encouraged for faster on-site service, it is not mandatory. You may register on-site at The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo.  Please make sure you bring the appropriate credentials with you to the event.

Admission Criteria

To qualify for press credentials, you must be an editor, publisher, staff reporter, television camera crew, or industry analyst from any of the following news organizations:

  • Trade Publication    
  • Television Station    
  • Consumer Publication    
  • Newspaper    
  • National Publication    
  • National Newsletter    
  • Wire Service    
  • Radio Station    
  • Web Magazine

You do not qualify for press credentials if you are an advertising/sales rep or any non-editorial personnel; however, we welcome you at the show as a regular attendee.

Press Credentials

We require all qualified press to present a photo ID along with one of the following press credentials:

  • Business card from qualifying publication    
  • Listing of name and title on the masthead of qualifying publication    
  • A recent copy of by-lined article or newsletter    
  • Printout of home page [if a website writer]    
  • Freelance writers, artists or those without titles on their business card must have a letter of authorization on letterhead, from the editor of the publication for which you are writing or contributing to a story

Qualified, industry press members receive complimentary registration to The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo. Press may also attend any CONVERGE Education session if there is seating available. Qualifying press credentials can be found under the Press section of the website. Press members are encouraged to pre-register to receive all show information and updates.

All press members affiliated with a nationally or regionally recognized media outlet are welcome to attend TISE. As a member of the working press attending TISE, you have full access to (unless otherwise noted):

  • Exhibit Halls 
  • CONVERGE Education Sessions
  • Influencer Lounge (Press Suite)
  • On-Floor Education/Demonstrations 

Contact the TISE Marketing Department or by phone at 972.536.6400 for the latest list of registered Press/Media.

The Influencer Suite (Press Suite) is open to members of the press | media, as well as to speakers in CONVERGE. Badge credentials are required for entry.

Badges can be picked up in the Influencer Suite (for pre-registered only) or at attendee registration. Badges will NOT be mailed prior to the show 

Hours of Operation:

Tuesday, June 15 – 12:00 pm-5:00 pm
Wednesday, June 16 – 7:00 am-5:00 pm
Thursday, June 17 – 7:00 am-5:00 pm
Friday, June 18 – 8:00 am-12:00 pm

Registration Information

If you need assistance with your registration, please call toll free (866) 860-1975 or email the Registration Customer Service department.

You will not need to select classes when registering for the 2021 CONVERGE Education. For further assistance, call 972.536.6465 or e-mail Paul Treanor.

Yes, online registration requires a unique email address for each person registering.

In order to print your badge on-site, you will need your confirmation email (with barcode). The confirmation email is sent to the email address we have on file.

You may also download the free TISE mobile app, search 'Surface Event' in your app store.  A digital version of your registration barcode will be available there.

You will enter your promo code on the profile page of the registration website. The area is labeled: Do you have a Promo Code?

All cancellations/substitutions must be submitted to the Registration Department via email or by phone at 866.860.1975 on or before TBD 2021.

If you are unable to attend you may send a substitute; substitutions must be in writing by the original registrant and can be made at any time prior to the start of the show.

All cancellations will be assessed a $35 administration fee. The exhibits only fee is non-refundable. No refunds will be issued after TBD 2021.

During the registration process, you will be asked to enter your address information.  If the country is located outside of the United States, you will be prompted with a question asking if you need a Visa Initiation Letter.  If you click "YES", the system will walk you through creating the letter. You will receive an emailed copy when you complete your registration and a copy of the VISA letter will be posted on your registration dashboard. For further information on VISA letters please visit the International Visitors section.

Certificates of completion will be available 12 weeks after the show. You can access your certificate(s) by going to your MyEvent Dashboard (using the ID and password created during registration). Click on the 'LOG IN' Button in the upper right-hand corner of the website.  

Please Note: You will only be able to access the handouts for the sessions that you have registered to attend. For further assistance, call 562.458.9080 or email [email protected].

You can access handouts through The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo mobile app. You can download the mobile app online here.

Travel Information

Las Vegas offers a variety of transportation. For further information, please visit the Getting There & Around page.

Yes! We partner with a variety of airline and rental car companies to help make your trip to The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo as cost-effective as possible. Check the Getting There & Around section for a complete list of discounts available.

Yes! Take advantage of our complimentary shuttle system providing service between the Mandalay Bay Convention Center and some of the Official Hotels. Check the Shuttle Bus tab on our Getting There page for up-to-date details.

onPeak is the only official travel vendor that works with The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo. Some companies who claim to work with TISE are actually scammers who will take your money without getting you a real reservation- please use caution!

Review the TISE official vendor list here.