Health & Safety FAQs

Registration
Updates & Changes

Guided by Informa AllSecure, a detailed set of measures developed collaboratively with industry associations, event organizers, and venues, TISE aims to deliver the highest levels of hygiene and safety at its event, providing everyone with reassurance and confidence they are participating in a safe and controlled environment. All guests should follow CDC and local guidance. Face masks are recommended (not required) at TISE 2021, and will be available onsite if a guest does not have one of their own.Please read our safety requirements needed to enter the event, along with safety and hygiene measures guests can expect.

NON-CONTACT REGISTRATION

Through increased use of technology, The International Surface Event aims to minimize lines and entry transactions. Visitors must register online before arriving at the show entrances enabling barcode scanning for contactless entry. Registration and customer service areas will have a partition between visitors and staff. Mobile badges will be used for attendees to be scanned by exhibitors to receive information.


Registration Update FAQ

Through increased use of technology, The International Surface Event aims to minimize lines and entry transactions. Visitors must register online before arriving at the show entrances enabling barcode scanning for contactless entry. Registration and customer service areas will have a partition between visitors and staff. Mobile badges will be used for attendees to be scanned by exhibitors to receive information.

All attendees are to register online for the event. You may register from a desktop computer or any mobile device. TISE will not have full registration customer service unless you are having an issue registering. TISE will have a customer service registration area at the show to accomodate those who have had issues registering online. 

Your badge is now on your mobile device. You will NOT go to a registration counter to print a physical badge or grab a lanyard. Head with your mobile device directly to any of the main show floor entrances during show floor hours to gain access to the exhibit hall.

You will receive your unique QR code to access the exhibit hall via text message or email (from [email protected]) 1-2 weeks prior to the event. This QR code will be your digital credential and provides direct access on to the show floor – no waiting in a registration line and no registration check in required! Simply head to any of the main entrances when you arrive to the event.

If you do not have a mobile device, let us know during online registration. Registration customer service will contact you with information on how to access the exhibit hall. If you do not have this information before arriving on-site and you have registered online, please visit the registration customer service area by the show floor to get your credentials for access to the event.

Your mobile badge also serves as the badge scan. Simply present your mobile badge to an exhibitor to be scanned for information from them. If you are not using a mobile device and are using the alternate badge option, simply present your badge card to the exhibitor for scanning. 

TISE will have a customer service registration area at the show to accomodate those who have had issues registering online or utilizing their mobile device. 

All attendees should have some form of identification showing for others to see. You may use your own personal business name tag or company provided name tag. 

Make sure you download your badge to your mobile device. Once you have your digital badge, you may go straight to any of the main entrances to go to the show floor. No need to go to registration or wait in any registration lines.

As part of the TISE worry-free registration offering for June 2021, exhibits pass registrations are refundable. All cancellations/substitutions must be submitted in writing to [email protected] on or before June 8, 2021. If you are unable to attend you may send a substitute; substitutes must be in writing by the original registrant and can be made at any time prior to the start of the show. No refunds will be issued after June 8, 2021. Registration for the TISE Live Virtual Event | Vegas Edition is non-refundable/non-transferable.

If you are a 2021 All Access Perks pass holder or a TISE 2021 Exhibits Pass attendee, you will have access to the virtual event included with your pass.

Can't travel to Vegas this June? Join everyone who is in Vegas, virtually!  The International Surface Event (TISE): SURFACES | StonExpo/Marmomac | TileExpo (TISE) is offering the industry an opportunity to join us in Las Vegas ‘socially’ even if they cannot travel to the in-person event. Bridging the gap between the on-site Las Vegas event is an invite-only Facebook event, the TISE Live Virtual Event | Vegas Edition, offering content and programming directly from the show floor, as well as exclusive content only for the virtual event.

  • Special guest speakers and experiencesTake part in the full TISE Live Main Stage education program
  • Ask questions during the education sessions and an on-site representative will ask them and reply to you in the virtual event
  • Watch demonstrations from the TISE Live Demo Stage
  • Discover new products as the TISE Tv Reporters interview exhibitors in their booths
  • Jump into the Installer of the Year semi-finals competition room inside the virtual event to watch the progress
  • See product spotlight features inside the virtual + preview product spotlights in the online, mobile or interactive directories
  • Star listings of exhibitors you are interested in to receive additional information from themPop-up social media posts and live feeds throughout the virtual event

Questions?

If you have further questions or concerns, contact us on [email protected].