Just 1% - Strategies for Mark-up and Profit Margins

Speaker: Tom Shay
Just 1% - Strategies for Mark-up and Profit Margins needs the session description updated (currently has TISE LIVE Virtual general promotion). Session description update: Despite the positive business environment, there are small, incremental strategies to increase profitability. Using real-life scenarios, discover the additional cash flow that can be generated from small even a 1% mark-up.

Starting a Stone Restoration Service in Your Shop

Stone restoration can be complex but a profitable add-on service for fabricators. Learn the steps to properly restore natural stone starting with stone identification, unfabricating the install, and identifying the failure.

Off the Rack Apps for Out of this World Visuals

Speaker: Shannon Vogel
There is only one way to make a visual image really stand out - the editing software but don't worry, this session is for the tech and graphic challenged. Our expert will share tips and techniques using free and inexpensive apps right out of the app store to make an image pop. You can thank us later for this session.

Things that Compromise a Good Tile Installation

Speaker: Scott Carothers

Many people believe that installing tile is easy and anyone can do it, but to make that installation successful, key ingredients are required. Having a well-prepared substrate is crucial to the project, however, that is just the beginning. We will review examples of failures caused by onsite environmental conditions such temperature and wind, as well as questionable installation tricks that do not work. When these critically-important items are overlooked or ignored, the results may be unacceptable to the end user.

New Revenue Streams for the Floor Covering Retailer

Speaker: Lisbeth Calandrino
You've got the right product mix and sales are booming. Now it is time to consider adding a new revenue stream. Explore the opportunities and challenges to add a new product or service as well as the types of add-ons out there.

Concrete Moisture, Its Not Just Vapor

How to do the testing and where to do the testing is an already well covered topic. Instead, this session demonstrate how moisture moves - relative humidity, environment, and how water can be driven into concrete, as well as really understand what all the moisture testing means.

Flex - Haven - Space | The New Ways We Inhabit Our Homes

Speaker: Mark Woodman
How we live and use our homes has evolved rapidly in less than one year. Explore the new shift in needs and desires in how we plan our living spaces based on the three main themes, then translate these themes into planning your product inventory and services.

Managing the Customer Experience

Speaker: Tom Jennings
Every installer offers the best quality and highest skill sets so how do you differentiate yourself from the pack? Delivering top-notch customer service to earn high quality customer experiences is key. Understand the communication needs, handling on-site challenges, and post-installation follow-up to earn gold stars from your customers.

The New Installation Tools and Technology

Presented by Jon Namba
Tool and machinery manufacturers have been producing cutting edge products giving installers new capabilities to create incredible design effects. Get a glimpse of the new tools and tech and how to use them in your next installation project.

2020: The Quirky Recovery

U.S. hard-surface imports help define the year of lockdowns, mask-ups and surprising industry gains.

The Dirty Little Secret of SPC

Speaker: Kyle Hedin
Stone Plastic Composite (SPC) flooring is white hot but the claims made of its resilience is concerning. Find out from expert flooring technicians the performance capabilities of SPC, how it needs to be installed and more importantly, how it needs to be sold.

How to Adapt to a Changing Industry: Affordable Web Tools for Stone, Flooring, and Tile Industries

Presented by Visualizer Plus
Panelists: Oscar Torres
This presentation features the use of cutting edge interactive 3D web-tools that can be used to enhance user engagement and interaction on your website. Maximize the potential of your business by incorporating these affordable and easy to use tools today.

Locking Technologies in the Flooring Industry: Innovations that Make the Difference

This educational webinar will give the background needed to make an educated choice in locking technology. We will explain the difference between locking systems, go in detail on the tests that can be performed to determine the strength and durability of a locking technology and we will shine a light on the newest innovations in the industry.

Tips and Tricks in Resilient Floor Installation

Presented by Daniel Gonzalez

Planning Your Layout

Presented by Robb Roderick
National Tile Contractors Association

Layout is a crucial part of tile installation and this session covers the things to consider in tile layout - squaring the room, grid patterns vs. spacers, focal point determination and much more.

Locking Technologies in the Flooring Industry: Innovations that Make the Difference

This educational webinar will give the background needed to make an educated choice in locking technology. We will explain the difference between locking systems, go in detail on the tests that can be performed to determine the strength and durability of a locking technology and we will shine a light on the newest innovations in the industry.